Here are some of the reasons why to choose our concierge healthcare service:
A team of medical assistants dedicated to your care – and familiar with you and your medical history – will answer your questions and see to your needs. Our office is never crowded, to afford privacy and comfort during your visits. We will answer your questions, discuss diagnostic and therapeutic options, and help you make choices.
We are committed to clear, open and honest patient-physician communication. Our practice permits your doctor to take the time needed to address your concerns and provide thorough screening and evaluation to optimize your health. We welcome the opportunity to provide medical literature to help you with decision-making.
We are available around the clock, seven days a week. During office hours, you’ll have a direct line to our medical assistants, who will attend to your medical concerns immediately or put you in touch with the doctor if needed. You also may contact the doctor via cell phone after hours. A carefully chosen alternative is available when the doctor is out of town.
Our accessibility in the office means we often can take care of a problem before it gets out of hand. But when an emergency room occurs, please let us know immediately and we’ll be involved throughout the process, personally attending to you when possible. Otherwise, we coordinate with the ER staff over the phone to facilitate and expedite care.
We will see to the burdensome process of handling your medical claims and all related paperwork. We know this is one of a patient’s most disliked chores, but when you’re our patient, you can count on us to take over this task and allow you to focus on regaining your health.
We work closely with a number of outstanding subspecialty physicians and surgeons when they are required for specific problems. Through these relationships, we’ll help you arrange appropriate consultations and tests, then work with you to make the best decisions. We can help schedule appointments for consultations and diagnostic tests.
Many individuals with chronic or severe illnesses, or who live far from family, find Dr. Cava’s willingness to communicate with family members in coordinating their care very helpful and comforting. We are always open to constructive input from family as well as colleagues.
All of our patients receive a complete physical exam annually and are encouraged to take advantage of our ready accessibility to attend to problems before they become severe.
Our computerized medical records are of great value in facilitating communications with patients and consulting physicians. Our software tracks medications/ allergies/interactions at each visit.